Support

Help with access, privacy, or booking automation.

Email appointmentservices9@gmail.com. Include your AIS email, extension version, country/visa-type route, and a concise description. For payment issues, include the Paddle transaction reference.

Refunds

Start refund requests from your Paddle receipt or Paddle Buyer Support. Approved refunds, credits, and chargebacks revoke access.

Appointment and visa questions

Contact the official AIS portal or the appropriate embassy or consulate. ExtensionCrate cannot create availability, override portal rules, or advise on visa eligibility or outcomes.